Frequently Asked Questions

What days does the Jolly Roger Pirate Ship Show sail?

The show sails every day, Monday through Sunday, at 6:30pm.

What is the duration of the Jolly Roger Pirate Ship Show in Cancun?

The show lasts for three and a half hours.

How can I reserve a spot for the Jolly Roger Pirate Ship Show?

You can book your spot for the Jolly Roger Pirate Ship Show either online or at the ticket office located at the Terminal Marítima de Punta Sam, SM 86, MZ 21, Carretera a Punta Sam Km. 4.5, Zona Continental de Isla Mujeres, 77400. Cancún, Q.R., Mexico. Click here for online reservations.

How do I arrange a group booking?

For group reservations, please email gdgrupos@pirateshowcancun.com with details about the number of participants and your preferred dates. Alternatively, you can call us at 52 (998) 242 6800. More details on group bookings can be found here.

How far ahead should I book?

We suggest booking at least a day in advance as spots are limited and based on availability.

Is the ship accessible for individuals with mobility issues or those using wheelchairs?

Yes, the ship is equipped with a ramp for boarding, and there's a restroom on the main deck along with a dining area, which is accessible without using stairs.

Do you offer transportation from hotels?

Yes, for an additional fee, we provide transportation from any hotel in Cancun and Riviera Maya.

What's the cost of the Port Fee?

The port tax is subject to change but currently stands at approximately $14 USD. Both credit cards and cash are accepted.

Are there any discounts for locals?

Residents of Quintana Roo may be eligible for special discounts on the Jolly Roger Pirate Show at certain times of the year. Availability of these discounts depends on the season. To inquire about current promotions, please visit our ticket office at the Terminal Marítima de Punta Sam, SM 86, MZ 21, Carretera a Punta Sam Km. 4.5, Zona Continental de Isla Mujeres, 77400. Cancún, Q.R., Mexico.