Important Information

Dear customer , it is important to consider pier tax $ 11 USD per person (Over 5 years only), this amount is payable directly at the box office so you can collect your boarding passes.

  • In case of requesting transportation from Riviera Maya or Cancun (Only if requested), it is important to consider paying for it directly at the box office.
  • Please bring printed copy of your confirmation sent by email , as an official identification and credit card with which you made the purchase.
  • Please arrive 30 minutes prior to the pier to collect your boarding passes.

Transportation:

  • In case of requesting transportation from any point , it is important to consider paying for it directly at the box office.
  • Children under 3 years old are free if they can go in the lap of their parents.

Pricing Policy for Children:

  • Children under 4 are free and they don’t pay the pier tax.
  • Children 5-11 years pay only half of the regular price plus $ 10.50 usd of pier tax.
  • Children over 12 years are charged as an adult plus $ 10.50 usd of pier tax.